Last updated: August 8, 2026
Pineville Living Center (“Pineville Living Center,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information collected through our website and related online forms.
This website is intended to provide general information about Pineville Living Center, our skilled nursing and rehabilitation services, career opportunities, and ways to contact our team. This website is not intended for medical emergencies or for transmitting urgent clinical information. If you are experiencing a medical emergency, call 911.
Information We Collect
We may collect information that you choose to provide, including your name, email address, phone number, mailing address, facility or department of interest, employment-related information, and messages submitted through contact, referral, admissions, or employment forms.
We may also collect limited technical information automatically, such as IP address, browser type, device information, pages visited, referring pages, and general website usage data. This information helps us maintain website security, improve usability, and understand how visitors use our website.
Health Information and HIPAA
Pineville Living Center may be subject to federal and state privacy laws, including HIPAA where applicable. This Privacy Policy applies to information collected through this website. Protected health information maintained by the facility may be governed by the facility’s Notice of Privacy Practices and applicable healthcare privacy laws.
Please do not submit sensitive medical information, Social Security numbers, insurance details, or urgent care needs through general website forms unless a form specifically asks for that information and provides appropriate instructions.
How We Use Information
We may use information to respond to inquiries, provide information about admissions or services, route messages to the appropriate department, process employment or vendor inquiries, improve website content and accessibility, maintain security, comply with legal obligations, and support internal business operations.
How We Share Information
We may share information with CCH Healthcare affiliates, facilities, departments, employees, contractors, vendors, service providers, or professional advisors who need the information to help us operate the website or respond to your request. We may also disclose information when required by law, regulation, subpoena, court order, government request, or to protect rights, safety, security, or property.
We do not sell personal information submitted through our website.
Cookies, Analytics, and Form Protection
Our website uses necessary cookies to provide core functionality. With your consent, we may also use Google Analytics 4 to measure website traffic and understand how visitors use the website. Google Analytics is configured to load only after you grant Analytics consent through our cookie banner.
Forms on this website may use Google reCAPTCHA to help prevent spam and abuse. reCAPTCHA may load when Functional cookies are enabled and may collect device and interaction information under Google’s applicable terms and privacy policy.
You can accept or reject non-essential cookies, choose individual categories, or change and withdraw your choice at any time by selecting the Cookie preferences control on the website. Withdrawing Analytics consent clears the analytics cookies managed by our consent tool.
Third-Party Websites
Our website may link to third-party websites, platforms, maps, review tools, employment systems, or facility resources. We are not responsible for the privacy practices, accessibility, or content of third-party websites. Please review their policies before submitting information.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information submitted through our website. No website, email, or electronic transmission is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
Your Choices
You may contact us to request that we update, correct, or delete personal information you provided through the website, subject to legal, healthcare, operational, and recordkeeping requirements. You may also opt out of non-essential communications by following instructions in the message or contacting us directly.
Accessibility and ADA Accommodation Requests
Pineville Living Center is committed to making our website accessible and usable for all visitors, including individuals with disabilities. If you have difficulty accessing any part of this website, need information in an alternative format, or need assistance communicating with us online, please contact us using the information below. We will make reasonable efforts to provide the information or assistance you need.
Contact Us
Pineville Living Center
1010 Lakeview Drive, Pineville, NC 28134
Phone: 704.889.2273
Email: info@pinevillerehab.com
For compliance-related concerns, please use the Compliance page on this website where available or contact the facility using the information above.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.